Shipping policy
📦 Shipping Policy
We’re committed to delivering your order smoothly and on time! Please take a moment to review our shipping policy below:
🔹 Order Processing Time
All orders are processed within 1–2 business days after order confirmation.
🔹 Estimated Delivery Time
Once shipped, orders typically arrive within 2–4 business days, depending on your location.
🔹 Shipping Company
We partner with Bosta, a reliable courier service, to ensure safe and timely deliveries.
🔹 Rescheduling Delivery
You have two delivery attempts to receive your order. Please ensure someone is available at your address to accept the package.
🔹 Order Cancellation
Orders cannot be canceled once they have been shipped.
🔹 Shipping Fees
The customer is responsible for all shipping fees, including costs for returns and exchanges.
🔹 Delayed Delivery
In case of any unexpected delays caused by the courier, we will promptly notify you and follow up with Bosta to resolve the issue.
🔹 Returned Orders
If an order is returned due to a failed delivery and you request it to be shipped again, you will need to pay the shipping fee again, but with a 25% discount.
If you have any questions or need help, feel free to contact us anytime 💬
We’re always here for you! 💖